Your team at IMS...

Patrick Flaherty - Managing Director
Patrick founded IM Solutions in 2001 after 11 years as a health care industry specialist with Ernst and Young and PricewaterhouseCoopers. He is a CPA and has advised dozens of provider organizations, and is responsible business and professional development for IM Solutions. He leads IMS business development and ensures that the IMS team is focused on achieving project goals.

Karen Donovan - Director of LTC Operations and Technology
Karen is responsible for managing clinical, subacute rehabilitation and technology activities. Her expertise lies in the development of best operational practices affecting fiscal, quality and regulatory performance. She applies her intimate knowledge of LTC operations and technology capabilities to create solutions that cater to specific provider needs. Karen has 20 years of LTC operations experience, with a background in technology enabled process design.

Maureen Weir - Revenue Management Director
Maureen has over 25 years of health revenue management experience. She specializes in business office restructurings, revenue capture improvement, mitigating collection and credit risks, valuations and recovery, improving business office productivity and fundamentals of claims management.

Diane McIntyre and Fran Koch represent our nursing team. They are both RNs with extensive clinical and administrative experience in LTC settings, including with MDS and other clinical documentation.

Dee Colmerauer specializes in medical records, payor benefits management and marketing.

Lisa Haug is an operational process improvement specialist with extensive experience in many provider settings.

Kim Cogovan is an accounts receivable billing and collections specialist.

John Pacholec and Anthony Sgroi are our network engineers. They have lead a variety of application and network installs across all provider types.